Terms & Conditions
RJM Equipment Sales, LLC is a family-owned company that began in 1985. Our goal is apositive experience for you. Please let us know if you have a problem, compliment, order, question, or comments: 360-828-5732, 800-620-4773, sales@rjmcompany.com

We offer a complete refund for most items when returned in new condition.  Some items are specially made or not frequently ordered and are subject to a restocking fee of 20%. Return shipping is the customer's responsibility. Please check with us to determine if the restocking fee applies. Some of our manufacturers charge a 20% restocking fee if returned to them.  Any costs we are charged for returning products to our supplier are charged to the customer.  Some items are special items and non-returnable.

 

Methods of payment:

Direct Deposit / Wire Transfer: Please call for account details if needed. 

Credit Cards: We accept VISA, MasterCard, American Express, JCB, Paypal, and Discover.  Prices shown or quoted are for cash, check, or bank transfer.  An additional fee of 2.4% will be charged for credit card fees.  Corporate credit card cards cost us more to process and are charged a processing of 3.9%.

Checks: Shipment may be delayed until the check clears in some cases.

PayPal: PayPal allows the transfer of funds without disclosure of credit card information to us.  They accept VISA, MasterCard, American Express, and checks.  We can send you an invoice through PayPal or funds can be sent to us through PayPal.

We offer financing that we have worked. We can send the simple form or call for the approval information.

 

Open Accounts: RJM determines a line of credit.

Late fees:  Balances overdue 60 days could be subject to a 1 1/2% charge monthly.

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Collection fees: If a collection agency is needed to collect unpaid debts, the customer is responsible for all related fees.

 

All equipment remains the property of RJM until paid in full.  Credit will be given for partial payments.  Any expenses incurred by RJM in the return are subtracted from the value of items returned to RJM.

Shipping Charges:  If prepayment is required, we will determine an estimate of the shipping amount and charge the complete amount before shipment.  We do not charge a handling fee.  Import, export, or other fees are the responsibility of the buyer.

 

Warranties

RJM is not responsible for anything except repair or replacement of the product except as warranted by the equipment manufacturer.  Used equipment is not warrantied except as stated in each quote.  Since we are not the manufacturer, we rely on the manufacturer's warranties.    In general, equipment sold by RJM is covered by the manufacturer's warranty.  Complete warranty details for each are available upon request or are linked below. 

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Bioteg Odor Control Biofilters: One year overall.

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Gorlitz Plumber Snakes and Sewer Jetters: One year overall. 15% restocking fee charge if returned in 10 days.

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Hathorn Sewer Pipe Cameras: One year

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Pow-r Mole Horizontal Boring and Pipe Bursting Equipment: 5 years.

 

Radiodetection Pipe and Cable Locators: RD7200 and RD8200 three years if registered within three months (one year if not registered. One year on other equipment.  Special order items are not returnable.

 

Sewerin Water Leak Detection Equipment: Two years.

 

Rentals

The renter is responsible the return of the equipment in the same condition except for normal use. Damages are the responsibility of the renter. Repair or fees will be a fair amount determined by RJM. The renter will be charged normal service rates and parts for repairs.  Rental fees are due before the equipment is received unless otherwise approved by RJM.

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